Want to be a VA?

I bet this isn’t a title that you expected to see on a virtual PA’s website! However, when I was carrying out my own research on how to get started as a virtual PA, I was lucky enough to be directed to the most fantastic resource any aspiring virtual PA would need, thevahandbook.com. They provide you with wonderful advice, training and help.

It is run by the truly wonderful Joanne Munro. If you are interested in being a virtual assistant, you NEED to look at her website. She is fantastic and her posts offer great tips and advice on how to run your business most effectively. She also runs amazing courses which can help you no end! 

Enjoy learning

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Here is a list of reasons why you should do Social Media

I have put a wee list of reasons why you need to be on social media and some of the many ways I can help you! 

  • It helps you build trust with your audience. A professional account, authentic videos/pictures helps you connect with your audience and helps build their trust in your business.
  • It is the easiest way to learn about your audience. The key to success in any business is knowing your audience & social media makes it not only possible but also easier to accomplish.
  • It will help you target your audiences more effectively. Better target, better results.
  • It will help you find new customers and expand your audience.
  • It will allow you to connect with your audience and build better &meaningful relationships. Instant feedbacks from your customers gives you valuable insights into their perspectives, thereby making you stay on your feet to improvise.
  • It will help you gain key information about your competitors, thereby improving your market intelligence and helping you stay ahead in your field by making strategic decisions.
  • Social media will not only help you direct people to your website, but the more social media shares you receive, the higher your search ranking will be.
  • Get your content reach your audience in the shortest possible time.
  • Want to generate leads? What better and easier way than social media and that too with one-third the cost of traditional marketing.
  • You will be able to increase brand awareness and reach with little to no budget.

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Why hello 2020 I have been expecting you…or should I be writing “A long time ago in a galaxy far, far away….”

So you have probably guessed that I love Star Wars which is why if you ask me for a proposal from now on it will have a different characters name. The TOP package will be named after my favourite character…any guesses?

That is right Princess Leia Organa this woman, Carrie Fisher is my all-time queen!

The other packages are:

The dream team
Kickass Rey
The brooding Kylo Ren (my secret crush)
Luke Skywalker
The Droids

Is it wrong how much fun I had choosing which characters that I was going to use, I may have used it as a good excuse to rewatch it all and go and watch the latest Star Wars again!

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Time management and Social Media training

Why hello it has been a while! I have been a busy little bee helping people out. I have some really nice things that I have been keeping under my hat.

I have been working on my time management and social media courses and they are GOOD TO GO! That is right if you or any of your team need either of these then you need to get in touch with me and book in a date for me to come and help you.

I am also now available to carry out social media reviews, yup that is right I can carry out a review on your social media and give you some tips on how I can help you improve your social media and how to get you in front of all the right people.

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Are you a twit when it comes to Twitter?

Are you using Twitter for your business? If not, WHY NOT! Yes, it can be used by some to stalk, harass and be…well…plain rude to celebs but it also has another amazing function. Twitter is a unique platform where you have no choice but to cut to the chase

mqdefaultYes, Twitter has changed its character limits recently, meaning that an image, weblink and Twitter handle (that is your name btw) no longer counts as those characters, but that still means that you only have 140 characters to get your point across! If you are unsure of how long, the bold bit at the start of this blog is as long as would show on Twitter. Is that more or less than you originally thought?

 downloadThe correct posting time and audience is key with Twitter and this is not something that most people really understand. I mean, it is easy to Google ‘What time is best to post on Twitter’ and see the many articles that tell you the optimum time to post, however when is good for YOUR clients is the key question. To find this out, I carry out an analysis into who your clients are and when and how they use social media. This is what makes my service unique. I take the time to get into your clients heads and think about what they want to see and when.

 If this is something that interests you, then you need to get in touch with me today.


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6 tasks you can delegate to me…your future VA…that will make a massive difference in your life.

Hi! Owen Mathias Photography

  1. Create content –  I will send your newsletters, set up your blog, your social media and so much more using our schedule and plan
  2. Content organisation – I will organise, gather and plan your content for reporting to specific groups
  3. Writing content – Do you feel like you are always trying to create new, original and innovative content for social media, blogs, website and newsletters? Stop dreading the time that you sit down and plan the week and hand it over to me. I will create you original content as well as sending you a content schedule/plan so you can approve it. Over time it will become second nature just forwarding certain links to me and knowing that all your platforms are kept up-to-date.
  4. Grow your audience – I will spend time analysing your target market and growing your audience on social media. I will then introduce ways that we can grow the audience of your blog, newsletters and website. 
  5. Emails – Does your phone say that you have hundreds of unread emails? Shhh, don’t tell me, it makes me twitch! Don’t worry, that what makes me good at my job. Stop having hundreds of unread emails and let me monitor your work accounts. I can make sure that your clients have replies to all the standard questions in a reasonable timescale. How is this done? Well, you and I sit down and create our own fact sheet using the things that you are most frequently asked via email ( this can also be applied to Facebook business pages) and field off as many questions as I can. Something I don’t know comes up? Don’t panic, you and I will find the best way to communicate it, be it voice notes, WhatsApp or Facebook. We will talk and I will reply for you. 
  6. Diary Organisation – Do you miss appointments or double book? Realise that you’re missing key opportunities? Don’t panic. I can create an interactive online calendar that you and I can update at any time. This means that you need never miss another appointment again. Someone wants to arrange a meeting with you and you don’t know when you are next free? Just pass them my mobile number. I can provide you with some of my business cards and you can hand it over, asking them to contact your PA to make an appointment. 


Delegating can be a real challenge. Katie Burgess of Cardiff Bridal Centre gave over the reins of her social media to me and now she doesn’t know what she would do without me. If you want to read her opinion, she has written a testimonial. You will soon realise that it is very liberating and addictive, as Sarah Cook of SHC Social Media says in her testimonial as well. 

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3 Things that you REALLY need for a paperless office

We are all trying to reduce our carbon footprint and by introducing paperless offices and adapting the the needs of the client

Eco pic tiltThis is something that I have been aiming and pledging to do since I started by business in 2014 by having the Eco pledge.

Here are three things that I would recommend getting or doing if you want to be paperless – well as close as you can!

  1. Scanner or an app like iScanner

A scanner will convert any paper that you do have into computer files. A scanner can cost as little as £50, however if you don’t want another piece of equipment in the office you can download an app like iScanner which will allow you to take a picture of a document and it will turn it into a PDF file that you can save electronically.

   cloud-hazel   2. Cloud

No, not the things that you lie on the trampoline with the small people and watch float by saying they look like random things I mean the electronic cloud. This is a means of storing your newly converted electronic files on the internet instead of on your physical PC/Laptop/Tablet you use. It gives you some security now that you have moved to paperless working and have shredded those hard copy documents to save space.

There are several ranging from Dropbox, iCloud and GoogleDrive. They all do the same thing.

     Owen Mathias Photography 3. A Virtual Assistant…LIKE ME!

If you hire a virtual assistant, like me, then I can store all your things in the cloud for you. I also can advise you on how to make your specific office paperless..

There you are, three things to help you start off in making your office a paperless one.

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It has been a while

So it has been to long! I am sorry! I have been doing a blog for my charity, My Discombobulated Brain. I have been setting it up and neglecting you wonderful people. Again, sorry.

I have had a crazy few months. I mean I have set up a charity, I have qualified as a Life Coach as well as being fully trained to train people in Time Management, Complaints, Social Media and Customer Service.

It has been nuts. But I am back now and it will be hard for you to get rid now!!


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Been a wee bit quiet

Firstly let me take this time to say sorry that I have not been around for a while. Well I
have been around I have been working hard for all my wonderful clients. I will have a cool blog for you super soon as some crazy, sexy, cool (TLC reference!! Ok if you don’t know who they are I am old and you need to Google) stuff has gone on in my wee world! I will leave you with this picture of me and my baby girl in matching PJ’s at Christmas.

2015-12-25 10.23.57-2 Missed you lot! 

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I’m back!!

2016-02-18 10.10.00I haven’t blogged for a while. I have been super busy and then this week I made sure I had
some family time. This was planned, however, the true extent was forced upon me when the recent storms that hit my in-laws in Scotland caused their internet to completely pack in! So imagine this…in the car…on the driveway — it is a farm so at the bottom of a lane — in the rain and wind, which is so bad the car is moving — checking my email etc! It was as funny as it seems.

2015-12-24 14.11.57But, instead of being stressful, which the few days before hand getting everything done so I didn’t have lots to do on the drive were, I had such a relaxing time. I went for walks, we went sledding on the frost and spent some quality time with my in-laws. 

2015-12-24 21.05.42

Why am I telling you about how great I am feeling? Because taking the time out has reminded me why I do what I do, but more importantly that time out – true time out – is a necessity. Reading in front of that open fire a non-business book and being with the kids is necessity! 

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